THE WORLD OF COMMUNICATION PLACED AT YOUR FINGERTIPS
Interpretation Translation Phone Translation Interpreter Training Cultural Diversity Training Foreign Language Tutoring
The Language Bank provides interpretation and translation services in more than 95 languages and dialects to courts, law firms, hospitals, government agencies, corporations and individuals in the Greater Cincinnati and Northern Kentucky communities. (Click here for a list of languages and dialects available.)
Staffing
The Language Bank has 54 independent contractors for interpreting and translation services. They recognize the importance of the job and the
Code of Ethics in which they are accountable for their profession. Language Bank has complete contractual responsibility for interpreters and
translators in regards to all services.
Quality of Program
The Family Service Language Bank continually seeks feedback and monitors processes to assure effective service delivery including customer
evaluations, interviewing and training of interpreters to assure their certification. Language Bank strives to provide customer satisfaction. In the
event that there is an issue, Language Bank takes immediate corrective action. Language Bank is a business of Family Service and operates
under Continuous Quality Improvement.
Philosophy on service
Family Service Language Bank is customer focused and committed to removing language as a barrier. We take pride in confidentiality and
accuracy in our services and understanding of the needs of limited English speaking population.
Interpretation or Translation for Crisis Management or Disaster Recovery
Service Director and Coordinator are on call 24 hours a day in the event of computer/phone system outages.
| Professional On-Site
Interpretations Medical, legal, and social Interpreters are available for emergency and pre-scheduled appointments.
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Professional Translations All translation needs can be met by Language Bank, guaranteeing accuracy, speed, and quality.
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Professional Over-the Phone Interpretations On-demand or scheduled telephonic interpretation services 24 hours a day, 7 days a week.
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| Interpreter & Training Training is offered for continuing education in interpretation skills.
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Cultural
Diversity Trainings Cultural Diversity is encouraged in order to promote successful working relationships and healthy communities.
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Private Tutoring for Foreign
Languages
Private tutoring is offered for these languages: Arabic, French and Spanish.
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THE WORLD OF COMMUNICATION PLACED AT YOUR FINGERTIPS
LANGUAGE BANK
200 McFarland Street ● Cincinnati, OH 45202 ● 513-354-5702 Phone ● 513-345-8559 Fax
www.AllLanguagesBank.com Language Bank is a program of Family Service